Key Takeaways
- Who they are: Ascend Learning is a major player in EdTech, focusing on healthcare and fitness education. They are the main company people mean when searching for "Ascend remote work."
- The Jobs: Most remote roles are in IT, instructional design, sales, and customer support.
- The Vibe: They are known for good work-life balance and a supportive culture, though communication can sometimes be slow like any big company.
- Hiring Process: Expect a phone screen, a hiring manager interview, and a panel interview. The whole thing usually takes 2 to 4 weeks.
- Pay & Benefits: Competitive salaries with solid health insurance and 401k matching. Glassdoor reviews generally rate the benefits package highly.
What Is Ascend and Why Should You Care?
You're probably here because you saw a job listing for "Ascend" or heard they are a great place to work remotely. Here is the short answer: You are likely looking at Ascend Learning. They are a massive provider of technology and content for the healthcare, fitness, and safety industries. Think of the software nurses use to study for their boards, or the certification programs personal trainers take-that's what Ascend builds.
Because they are a tech and education-focused company, they leaned into remote work way before it was cool. They have a "hybrid-first" or "remote-first" approach for a huge chunk of their roles. If you want a job that feels stable but still lets you work from your living room in your sweats, this is a solid option to look into.
There is also Ascend Staffing, which is a different entity focusing more on light industrial and clerical work. But for the purpose of high-quality remote careers, we're gonna focus mostly on Ascend Learning here, since that is where the "career" remote jobs usually are.
The Top Remote Roles at Ascend
Ascend isn't just hiring for one thing. Because they run so many different brands (like NASM for fitness or ATI for nursing), they need a lot of different people. Here is a breakdown of what usually pops up on their careers page.
1. Technology and Engineering
This is the bread and butter of their remote listings. They are always looking for Software Engineers, DevOps specialists, and QA analysts. According to their own job boards, they use a lot of .NET, C#, and React. If you speak those languages, you are in a good spot.
The best part about the tech roles here is that they generally respect the "async" nature of coding. You usually have your stand-up meetings, but otherwise, they let you heads-down and code. It's pretty chill compared to a high-stress startup.
2. Instructional Design & Content
Since they sell education, they need people to build the courses. Instructional Designers are huge here. If you have a background in teaching or curriculum development but want to get out of the classroom and work from home, this is where you apply.
You’ll work with Subject Matter Experts (SMEs) to turn boring textbooks into interactive online modules. It requires good writing skills and usually some knowledge of tools like Articulate or Captivate.
3. Sales and Account Management
These roles are almost always remote because you're managing territories. You might be an "Education Consultant," which is fancy talk for selling their software to colleges and universities.
It is a quota-carrying job, so there is pressure. But, if you like talking to people and don't mind travel (some roles require visiting campuses), the commission potential is decent. Plus, you control your schedule more than a typical 9-to-5 desk job.
4. Customer Support
Every software company needs people to help users when they forget their passwords or the site crashes. Ascend hires remote support agents regularly. It’s a good entry-level foot in the door. The pay isn't as high as the tech roles, obviously, but they often promote from within.
The Culture: What It's Actually Like
Okay, let's get real. Corporate websites always say they are a "family," but we know that's marketing fluff. I dug through employee reviews on Glassdoor and Reddit, plus talked to a few people in the EdTech space to get the actual vibe.
The Pros:
- Flexibility: This is the big one. Managers at Ascend generally treat you like an adult. If you need to pick up the kids or go to a doctor's appointment, it's usually fine as long as you get your work done.
- Mission-Driven: It sounds cheesy, but helping nurses and EMTs pass their exams feels better than selling ads. A lot of employees say they like that their work actually helps people save lives eventually.
- Benefits: The benefits are standard corporate America stuff, but "good" standard. We're talking 401k match, health/dental/vision, and decent PTO. They also offer tuition reimbursement, which makes sense for an education company.
The Cons:
- Silos: Because Ascend owns so many different brands, sometimes one hand doesn't know what the other is doing. You might be working for the Fitness division and feel totally disconnected from the Nursing division.
- Old Tech (Sometimes): While they are modernizing, some of their backend systems have been around for a long time. If you are a dev who only wants to work on the bleeding edge of AI, you might find some of their legacy code frustrating.
- Slow Decisions: It's a big company. Getting approval for a new tool or a process change can take weeks. If you like moving fast and breaking things this might drive you crazy.
How to Actually Get Hired
Applying for remote jobs is tough right now. Competition is fierce. Here is how you can stack the deck in your favor when applying to Ascend.
1. Fix Your Resume for the ATS
Ascend, like almost every big company, uses an Applicant Tracking System (ATS). If your resume is too fancy with columns and graphics, the robot might not read it. Keep it simple. Use standard headings.
Look at the job description. If they ask for "Agile methodology," make sure those exact words are in your resume. Don't lie, but if you have done it, use their language, not yours.
2. The Interview Process
Based on recent data, here is what the timeline usually looks like:
- Step 1: Recruiter Screen. This is a 15-30 minute phone call. They just want to make sure you aren't crazy and that your salary expectations match their budget. Be friendly, energetic, and clear.
- Step 2: Hiring Manager Interview. This is usually a video call. They will dig into your experience. Be ready to tell stories about times you solved problems.
- Step 3: The Panel / Assessment. For tech roles, you might have a coding test. For creative roles, a portfolio review. For sales, maybe a mock pitch. You will likely meet a few potential teammates here too.
Pro Tip: Use the STAR method when answering questions. Situation, Task, Action, Result. It keeps you from rambling.
3. Networking (The Cheat Code)
Don't just apply online and pray. Go on LinkedIn. Search for "Recruiter at Ascend Learning." Send a polite connection request. Something like:
"Hey [Name], I'm a big fan of Ascend's work in healthcare education. I just applied for the [Role Name] and would love to connect. Thanks!"
It doesn't always work, but if it does, it puts a human face to your application.
Tools You Will Need to Succeed
If you get the job, you need to be set up for remote success. Ascend will typically provide a laptop (usually a Dell or a MacBook depending on the role), but the rest of the setup is often on you.
The Must-Haves:
- Fast Internet: This is non-negotiable. If your video freezes during a meeting, it looks bad.
- A Decent Headset: Laptop microphones are terrible. Get a USB headset or good earbuds so people can hear you clearly.
- A Second Monitor: Honestly, once you work with two screens, you can't go back. It makes you twice as productive, especially if you are coding or designing.
Comparing Ascend to Other Remote Giants
Maybe you apply and don't get in. Or maybe you just want to shop around. Who else is like Ascend?
Pearson: They are the massive giant in the education space. They hire remotely all the time, but they are even bigger and slower than Ascend. Stability is high, though.
Coursera / Udemy: These are the "cooler" younger cousins. They are more tech-forward and operate more like Silicon Valley startups. The pay might be higher, but the job security can be a bit more volatile depending on the market.
HealthStream: If you specifically like the healthcare side of what Ascend does, check out HealthStream. They do workforce development for healthcare organizations and are very remote-friendly.
How to "Ascend" Your Career (General Remote Advice)
Even if you aren't looking at that specific company, the concept of "ascending" in a remote environment is tricky. It's easy to be invisible when you aren't in the office. Here is how you climb the ladder without being in the room.
Over-Communicate
In an office, your boss sees you working. At home, they don't. Send updates. Summarize your week on Fridays. Let people know what you are doing. It feels weird at first, like you're bragging, but it's necessary visibility.
Document Everything
Be the person who writes things down. If you have a meeting, send a recap email. If you figure out a new process, write a guide for it. People love the person who creates documentation because it makes everyone else's life easier. That is how you get promoted.
Don't Ignore the "Water Cooler"
If Ascend (or whatever company) has a "Pets" channel or a "Random" channel on Slack/Teams, participate! It helps you build relationships. People are more likely to help you out professionally if they know you have a cute dog named Buster.
Is It Worth It?
Look, working for Ascend Learning is a solid career move. They aren't going anywhere. People will always need doctors, nurses, and personal trainers, and those people will always need to be educated. That makes the company recession-resistant compared to something like a luxury crypto startup.
If you value stability, decent benefits, and a culture that respects your time, it's a "yes" from me. Just be prepared for a bit of corporate red tape and a hiring process that isn't exactly lightning fast. But once you're in, most people tend to stay for a while, which is usually a good sign.
Frequently Asked Questions
Does Ascend provide equipment for remote workers?
Yes, typically. They will send you a company laptop and the necessary software access. However, things like your desk, chair, and internet bill are usually your responsibility, though some roles might offer a stipend (always ask the recruiter!).
Is Ascend Learning fully remote or hybrid?
It depends on the role. Many tech and sales roles are fully remote. Some operational roles near their headquarters (like in Burlington, MA or Leawood, KS) might be hybrid. The job description usually states this clearly at the top.
What is the salary range for Ascend remote jobs?
It varies widely. Customer support might start around $40k-$50k, while senior software engineers can easily clear $130k-$160k. Glassdoor is your friend here; check the specific role title for the most accurate numbers.
How long does the background check take?
Since they work in healthcare and education, their background checks are thorough. Expect it to take about a week or so after you sign the offer letter before you get the final "all clear" to start.
Can I work from anywhere in the world?
Usually, no. Even for "remote" jobs, they often require you to be a resident of the country where they are hiring (mostly the US) for tax and legal reasons. You generally can't just take your laptop to a beach in Bali without clearing it with HR first, and they might say no due to data security laws.

